Shipping policy

Rae & Mae Shipping Policy

Thank you for shopping with Rae & Mae! We’re so excited to send a little piece of our brand your way.

Order Processing  

Most Rae & Mae items are made to order. Please allow 2–5 business days for us to prepare and process your order before it ships.

You will receive a confirmation email once your order has been shipped.

Shipping Time  

After your order has been processed, standard shipping typically takes 3–7 business days depending on your location.

Please note that shipping times may vary during holidays or high order volume.

Shipping Rates  

Shipping rates are calculated at checkout based on your location and the shipping method selected.

From time to time, Rae & Mae may offer free shipping promotions.

Order Tracking  

Once your order ships, you will receive an email with a tracking number so you can follow your package on its journey to you.

Incorrect Address  

Please double-check your shipping address at checkout. Rae & Mae is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Delayed Packages  

Once a package has been shipped, delivery is handled by the carrier. If your package appears lost or delayed, please contact the carrier first. If you need assistance, feel free to reach out and we will do our best to help.

Questions  

If you have any questions about your order, please contact us at [your email address] and we’ll be happy to assist you.

Thank you for supporting Rae & Mae!